1
Wait and open STAR again
Wait a few seconds and click STAR in the left menu. STAR is active if you see your name and the end date there.
2
Sign out and back in
Click Settings -> Account -> Sign Out, then Sign in with SoundCloud and allow access in the browser. Downloaded tracks and settings stay.Sign in to the SoundCloud account you paid with: STAR is tied to it.
3
You paid through Boosty
In Discord, type
/sc-me: it must show your SoundCloud profile. Another one is linked? Type /sc-unlink, then /sc-link with the link to your own profile. How to link4
Still not there: open a ticket
On Discord, go to the tickets channel and create a ticket. New to the server? Pass the check in the verification channel first.Send in the ticket:
- the payment date
- the term: Monthly, Quarterly or Yearly
- the link to your SoundCloud profile
- the receipt or the order number
The code is not accepted
The code is not accepted
STAR is active, but HQ does not turn on
STAR is active, but HQ does not turn on
Refund, or moving STAR to another account
Refund, or moving STAR to another account
Write about it in a ticket.