Closed the window? A Hosts are unavailable pill stays at the top, and its Details button opens the window again.
Our outage or your network
1
Open the status page
The Status page button in the window, or status.getsoundcloud.app. The page does not open? Look at the Outside check line in the window.
2
It is red there
Wait, it is not you. News about outages is in Discord.
3
It is green there
Click Network check and do what it says under the result. What the result means
Common questions
The app goes "Offline" but the internet works
The app goes "Offline" but the internet works
Open the Local library page (the Offline item in the side menu) and look at the status at the top.
Try online again re-checks the servers. If they stay silent, nothing changes, and that is normal. Not signed in? When the servers answer, the sign-in screen opens: sign in there.Still stuck? Quit the app completely and start it again.
- Windows
- macOS
- Linux
- Click ^ next to the clock.
- Right-click the SoundCloud Desktop icon.
- Choose Quit.
soundcloud-desktop.exe (portable: soundcloud-desktop-portable.exe) -> End task.What works offline
What works offline
Downloaded tracks, saved likes and playlists, and My files play. There is no catalog, no Wave and no SoundCloud search: you can search only what is downloaded.
Still broken? Write to us
Attach desktop.log and the Network check report.