Where to report a problem

There is no English help channel. Write in chat-en on Discord, or open a GitHub issue in English.

First

Update

Click Settings -> General -> Updates -> Check for updates.

Check the network

Open Settings -> Network -> Network check -> Check and follow the advice under the result. What the result meansCan’t sign in? On the sign-in screen click Continue without signing in: Settings is there too.

Click Settings -> Account -> Sign Out, then Sign in with SoundCloud and allow access in the browser. Downloaded tracks and settings stay.

Where to write

Question or help

Discord, chat-en

Bug with a log

GitHub, use the template

Payment, STAR, account

Private ticket in Discord

GitHub does not open? Write in Discord. First time on Discord? Pass the check in the verification channel first.

What to write

Version and install type (Settings -> General -> Updates):
System:
What I did, what I expected, what happened:
Error text or the number in brackets:
zapret, VPN, antivirus - on or off; region and provider:
Track link (if it is about a track):
Official build or a fork:

Attach a screenshot, desktop.log (where it is) and the Network check report (the Copy report button).

Do not post sign-in links, QR codes, tokens or the auth_session.json file.

Other

What	Where
An idea	GitHub Discussions, or the Russian channel предложения-фич in Discord
Android app	Issues on GitHub
A fork	The fork’s author: about forks

The developer and volunteers answer. We do not promise a reply time.

Start

Account and sign-in

Won't start or runs slow

Music won't play

Network and errors

Update and uninstall

STAR

Features

Help

First

Where to write

Question or help

Bug with a log

Payment, STAR, account

What to write

Other

​First

​Where to write

Question or help

Bug with a log

Payment, STAR, account

​What to write

​Other

First

Where to write

What to write

Other