> ## Documentation Index
> Fetch the complete documentation index at: https://docs.soundcloud-desktop.fun/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign-in stuck on "Waiting for authorization"

> Browser did not open, page after SoundCloud won't load, or an error on the sign-in screen

Stop at the first step that works.

<Steps>
  <Step title="The browser did not open">
    The app says **Couldn't open the browser**. Click **Copy link** and paste it into any browser.
  </Step>

  <Step title="The browser shows &#x22;Connected&#x22; or a white page, but the app keeps waiting">
    Click **Copy link**, send it to your phone and open it over mobile data, not the same Wi-Fi. Allow access: the computer signs in by itself.
  </Step>

  <Step title="No phone at hand">
    After a minute the app shows **Page after SoundCloud won't load?** Turn on a VPN and click **Open link again**. Once you are signed in, you can turn the VPN off.
  </Step>

  <Step title="You have an Android phone that is already signed in">
    Click **Cancel**, then **Sign in with QR** and scan the code with the phone. [How to do it](/en/account/sign-in#qr)
  </Step>
</Steps>

## Error in the app

<AccordionGroup>
  <Accordion title="Sign-in is temporarily limited" icon="hand">
    Wait as many seconds as the screen says, then click **Try again**. Do not click many times in a row and do not reinstall the app.
  </Accordion>

  <Accordion title="Can't reach the server" icon="server">
    1. Wait a minute and click **Try again**.
    2. Still there: open the [status page](https://status.getsoundcloud.app).
    3. The servers are up but the error stays:

    Open **Settings -> Network -> Network check -> Check** and follow the advice under the result. [What the result means](/en/fix/network-check)

    Can't sign in? On the sign-in screen click **Continue without signing in**: Settings is there too.
  </Accordion>

  <Accordion title="Sign-in expired" icon="clock">
    Click **Try again**: the app opens a new link. Close old sign-in tabs, a link works for 15 minutes.
  </Accordion>

  <Accordion title="Sign-in failed" icon="circle-exclamation">
    Click **Try again**. Still no luck: [update the app](/en/install/update). It keeps happening: [write to us](/en/help/contact) with the grey text under the title and [desktop.log](/en/help/logs).
  </Accordion>

  <Accordion title="Stuck on &#x22;Exchanging authorization code&#x22;, &#x22;Fetching your profile&#x22; or &#x22;Finalizing session&#x22;" icon="spinner">
    Click **Cancel**, wait a minute and sign in again.
  </Accordion>
</AccordionGroup>

## Error in the browser

<AccordionGroup>
  <Accordion title="&#x22;Connection Failed&#x22;" icon="link-slash">
    Close the tab. In the app, click **Try again**, or if it is still waiting: **Cancel**, then **Sign in with SoundCloud**.
  </Accordion>

  <Accordion title="Google or Apple sign-in does not open" icon="key">
    On the SoundCloud page, sign in with email. Still no luck: turn on a VPN while you sign in.
  </Accordion>

  <Accordion title="You use zapret" id="zapret" icon="route">
    1. Add these lines to `lists/list-general-user.txt` (Linux and macOS: `/opt/zapret/ipset/zapret-hosts-user.txt`):

       ```text theme={null}
       soundcloud.com
       web.app
       firebaseapp.com
       ```

    2. Restart zapret and sign in again.

    Exclusions for the app do not help here: sign-in happens in the browser. Still no luck: turn on a VPN while you sign in. All about zapret: [The app doesn't work with zapret](/en/fix/zapret).
  </Accordion>
</AccordionGroup>

<Card title="Still broken? Write to us" icon="life-ring" href="/en/help/contact" horizontal>
  Attach desktop.log and the Network check report.
</Card>


## Related topics

- [Sign in, sign out or switch account](/en/account/sign-in.md)
- [SoundCloud Desktop](/en/index.md)
- [Tracks don't load or stay at 1%](/en/fix/tracks-not-loading.md)
- ["All hosts are down" or the app goes offline](/en/fix/servers-down.md)
- [Android app](/en/install/android.md)


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